Question 1

What is NANJALIKA OS?

Accepted Answer

NANJALIKA OS is an all-in-one business operating system that brings inventory, tax-compliant fiscal receipts and printouts, HR & payroll, cash-basis accounting and AI business insights into a single, tri-lingual platform. It is built for retail shops, hotels and restaurants, and professional services firms.

Question 2

Which types of businesses is it for?

Accepted Answer

The platform is organised into three suites: the Operational suite (retail and stock-based businesses), the Hospitality suite (hotels, restaurants, bars, spas and guest services), and the Services suite (consulting and other professional service firms). You choose your suite when you register, and the app adapts its modules to your business.

Question 3

Does it issue tax-compliant fiscal receipts?

Accepted Answer

Yes. NANJALIKA OS generates professional invoices, delivery notes and receipts with QR codes, and integrates with the fiscal receipt (EFD/VFD) workflow so you can issue tax-compliant documents.

Question 4

What languages are supported?

Accepted Answer

The entire application — including generated PDF documents — is available in English, Kiswahili and Chinese (中文). You can switch languages at any time, and set a separate language for your printed documents.

Question 5

How much does it cost?

Accepted Answer

NANJALIKA OS is offered as a subscription. You can start with a trial and then subscribe monthly or for longer terms. Exact pricing is shown inside the app on the Membership page, and can be paid securely online.

Question 6

How do I pay for my subscription?

Accepted Answer

Subscriptions can be paid online with Stripe (cards) or PayPal, directly from the Membership page. Your subscription status, expiry date and renewal are managed automatically.

Question 7

Is my business data secure?

Accepted Answer

Security is a priority. Accounts use encrypted passwords, protected sessions and role-based access control so each team member only sees what they should. Sensitive actions are protected by a 5-digit action code, and password recovery is handled securely by email.

Question 8

Can I manage staff, roles and payroll?

Accepted Answer

Yes. You can add team members with specific roles and fine-grained privileges. The HR & payroll module supports multiple salary modes, generates branded employee ID cards, and produces period payroll reports.

Question 9

What accounting reports are available?

Accepted Answer

The accounting module keeps cash-basis books and produces a full set of financial statements — Profit & Loss, Balance Sheet, Cash Flow, Trial Balance, General Ledger and an Audit Trail — all exportable to PDF and Excel.

Question 10

Does it work with WhatsApp?

Accepted Answer

Yes. NANJALIKA OS includes a WhatsApp automation layer so you can send bills, confirmations and messages to customers.

Question 11

What are the AI business insights?

Accepted Answer

The platform analyses your sales, stock and finance data to surface useful, plain-language insights and recommendations — helping you spot trends, slow-moving stock and opportunities.

Question 12

How do I get started?

Accepted Answer

Click Get started, enter your work email to receive a confirmation link, choose your business suite, and set up your company details. You can invite your team by email and start working in minutes.

Frequently asked questions